User-Centred Design
Astraeus offers a tailored approach to User-centred Design and Development which addresses some of the unique challenges and requirements faced by public sector organisations using the GOV.UK design system.
Through close collaboration with stakeholders and users, we develop an authentic understanding of the organisation’s operational processes, user needs, compliance requirements, and strategic objectives. Astraeus leverages this understanding to inform every stage of our user-centred design and development service, which is characterised by the following:
Adherence to GOV.UK design system principles
Consistency: We use pre-defined components/ patterns to ensure visual and functional consistency.
Standardisation: We use GOV.UK’s pre-built components and patterns to maintain consistency and usability across the service.
Simplicity: We create straightforward and intuitive interfaces that meet user needs without unnecessary complexity.
User focus: We conduct thorough user research and testing to ensure services are intuitive and meet diverse user needs.
Accessibility: We conduct additional accessibility testing to ensure compliance with WCAG 2.2 AA standards.
Integration across service delivery phases
Pre-discovery and discovery: We conduct user research to identify needs and inform the design process.
Alpha: We develop prototypes using GOV.UK components and conduct usability testing.
Beta: We implement designs at scale, refine based on user feedback.
Live and continuous improvement: We monitor live services and make ongoing improvements based on analytics and feedback.
Inclusive participatory design
User research: We engage with diverse users, including underrepresented groups, to gather insights.
Accessibility testing: We conduct regular testing using tools and assistive technologies to ensure compliance.
Iterative feedback: We continuously seek feedback to address accessibility issues promptly.
Collaboration and Agile methodology
Multi-disciplinary teams: We collaborate with designers, developers, business analysts, and product managers.
Agile practices: We implement sprints, stand-ups, and retrospectives to ensure continuous progress, and adaptation.
Ongoing professional development
Training and workshops: We provide regular training on the GOV.UK Design System and related methodologies.
Industry engagement: We encourage participation in industry conferences and communities to stay informed about emerging technologies and practices.
Risk management
Risk identification: We continuously identify potential risks through regular reviews and stakeholder engagement.
Mitigation strategies: We implement robust strategies, such as comprehensive testing and user feedback loops, to address issues promptly.
Communication: We maintain open communication with the contracting authority to address any delays or risks in a timely manner.
Astraeus’s User-centred Design and Development service ensures that all design and development work aligns with the GOV.UK Design System principles, empowering the delivery of user-focused, accessible, and high-quality digital services.
By integrating the design system throughout all phases of the service delivery lifecycle, fostering collaboration, and managing risks effectively, Astraeus consistently meet both user needs and government standards.
Learn how we can support your journey to success.
Get in touch today.