Enterprise Resource Planning
Astraeus works closely with public sector organisations that want to modernise, streamline, and optimise their business processes through ERP implementations or system upgrades.
We deliver tangible savings on every implementation, as our highly skilled and experienced resources empower the creation of increasingly cohesive organisational ecosystems that deliver transformed process efficiency, cost reduction, improved data accuracy, and enhanced decision-making capabilities. Our services encompass the following core components:
Business process analysis and re-engineering
Astraeus works with public sector organisations to conduct a comprehensive analysis of existing business processes to identify inefficiencies, redundancies, and areas for improvement. Using the output of this comprehensive analysis, we redesign processes, streamline workflows, eliminate bottlenecks, and optimise operations.
Organisational readiness assessment
Astraeus assesses each organisation’s readiness for change at the inception of the ERP implementation. We evaluate factors such as workplace culture, leadership commitment, workforce capacity, and change management capability. By identifying potential barriers to change, we develop strategies to mitigate risks which might otherwise impact the implementation/ upgrade of the ERP system.
Change management strategy
We develop robust change management strategies to minimise resistance and promote user adoption of the ERP system. Astraeus’s bespoke change management plans address communication, training, stakeholder engagement, and resistance management. By working with public sector organisations to agree upon a range of change metrics, we are also able to accurately measure the level of successful adoption of the change.
Stakeholder engagement
Effective communication is key to gaining buy-in and support from stakeholders through the ERP implementation process. Astraeus uses a variety of communication channels and techniques to convey key messages, provide updates, and address concerns related to the ERP initiative to different stakeholder groups.
Training
Astraeus provides comprehensive training to users to ensure their proficiency in using the new ERP system. Through training that is tailored to different user roles and skill levels, we cultivate an environment of continuous learning and optimise ERP system performance.
We commence training as part of the testing phase of delivery to build a network of ‘super users’ or experts in the new technology, and to enable feedback on the user experience of the product to deliver changes if required before go-live.
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